FAQ 2019-02-25T12:10:27+00:00

Frequently Asked Question

To be able to buy via CryptoTEXTil.com you will need to register an account with us.  Setting up an account will also allow you to order without having to fill in your name and address details every time you shop and will also give additional benefits such as regular newsletters, you’ll also be one of the first to know when we have special offers and discounts.

You should check out our sizing chart first. Then grab your favourite shirt and measure it’s length and width just like it’s shown on our sizing chart.

NO, we accept only cryptocurrency payments.

NO, we accept only cryptocurrency payments.

We accept Bitcoin, Litecoin, Dogecoin, Dash, BitcoinCash, Reddcoin and Vertcoin.

Your payment address will expiry after 3 hours.

We will ship to Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.

Your order should be with you in up to three (3) to twelve (12) working days (excludes Weekends and Public/Bank Holidays).

During checkout you can see your shipping cost for your country. We also provide FREE SHIPPING for orders above 100€ (value of goods).

You can check the status of your order by logging into your ACCOUNT. You can find your order history and a current status of every order there.

All payments at CryptoTEXTil must be finishied in one web session. If you didn’t finish your payment at once, you have to make new order and complete it.

If you believe that shirt you received is defective, please email us. Please include the order number as the subject heading and attach photos of your product’s areas in question.

If there’s any problem with your order or you’re not happy with your t-shirt just drop us an email to info@cryptotextil.com describing your problem or just use our contact form and we’ll sort it out.

As long as the item you ordered is unworn and unwashed you may return it within 30 days of receiving your order.
Please, keep in mind that an exchange of our products for a different size is not possible.

If the return is due to a mistake on CryptoTEXTil part (wrong size received, defecttive shirt), the customer will be reimbursed for the return shipping costs as long as they use a standard shipping method. If the customer is returning a shirt because they are unsatisfied with the shirt or would like to exchange it for a different size, then the customer is responsible for the return shipping costs. Please email us before you ship anything back to us, so CryptoTEXTil can provide you with complete return instructions and shipping details.

Every 100% cotton shirt may shrink a bit after the first wash. We use pre-shrink cotton tees so they tend to shrink less than others but you must be aware that your t-shirt may shrink 1-3 cm.

We would advise to turn your t-shirt inside out before washing, wash it at 30 degrees Celsius and hang it out to dry. This way it will shrink less. You also shouldn’t iron the design directly under any circumstances so it’s best to turn your shirt inside out before ironing. This way your shirt will have a long and happy life 🙂

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If you want to ask us a question you can use our CONTACT FORM or just send us an e-mail at info@cryptotextil.com